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Notifying us about claims - Educare

As an Educare Staff Absence Insurance client notifying us of a claim is a quick and easy process.

When an absence occurs it can be a stressful time for you and the staff member, and it can be difficult to find the time to get in touch and tell us about the absence. Our Educare policy is one of the best in the market, with Educare you have 30 calendar days from the date of occurrence to notify us of a claim.

How to notify us?

The 30 day notification period begins at the date of the absence occurrence.

This gives you plenty of time to get in touch.

To log a claim

Call: 0800 7833 500 - option 1

Claims conditions

There are claims conditions as well as the notification period; these are outlined in brief below:

  • Notify us by phone, email, fax or post, and this must be received by us no later than 30 days after the absence commenced. Unless it is a maternity, paternity or adoption claim
  • You must report claims within 15 calendar days following contract cancellation or expiry
  • You must provide us at your own expense with all certificates information and evidence reasonably required by us and the insured person shall:
    - Submit to medical examination at our request in respect of any alleged accidental bodily injury or sickness where we shall pay the fee
    - As soon as possible after the occurrence of any accidental bodily injury obtain and follow the advice of a qualified medical practitioner

Please refer to your policy documents for a full list of claims conditions, as well as information relating to inclusions and exclusions of the policy.


Why choose The Education Broker?

★ We are a Preferred Supplier of NAHT and an Approved Partner of ISBL

★ We offer four different policies, each of which can provide extensive cover

★ Pre-existing illnesses and pre-planned operations can be covered

★ Cover available for chronic conditions

★ Receive our wellbeing service, free in the first year

'Best Value' analysis in one step

To find out more about The Education Broker or to get a quote:

call: 0800 169 4614

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