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Notifying us about claims - SupplySmart

As a SupplySmart Staff Absence Insurance client notifying us of a claim is a quick and easy process.

When an absence occurs it can be a stressful time for you and the staff member, and it can be difficult to find the time to get in touch and tell us about the absence. Our SupplySmart policy is one of the best in market, with SupplySmart you have 60 calendar days from the date of occurrence to notify us of a claim.

How to notify us?

The 60 day notification period begins at the date of the absence occurrence.

This gives you plenty of time to get in touch.

To log a claim

Call: 0800 7833 500 - option 1

Claims conditions

There are claims conditions as well as the notification period; these are outlined in brief below:

  • Notify us by phone, email, fax or post, and this must be received by us no later than 60 days after the absence commenced.
  • You must provide us with reasonable assistance and evidence that we require concerning the cause and value of any claim.
  • As part of your initial notification you will provide proof of additional costs incurred.

Please refer to your policy documents for a full list of claims conditions, as well as information relating to inclusions and exclusions of the policy.


Why choose The Education Broker?

★ We are a Preferred Supplier of NAHT and an Approved Partner of ISBL

★ We offer four different policies, each of which can provide extensive cover

★ Pre-existing illnesses and pre-planned operations can be covered

★ Cover available for chronic conditions

★ Receive our wellbeing service, free in the first year

'Best Value' analysis in one step

To find out more about The Education Broker or to get a quote:

call: 0800 169 4614

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