We're pretty proud of our personable and professional service. After all, making a claim is when you really find out how good your insurance is. That's why we've made it a quick and easy process - we want you to be able to boast about it as much as us.
1) Call - 0800 783 3500 - choose option 1
2) Email your policy provider:
All of your claims will be managed by our in-house claims team as the insurers we work with have given us the authority to process and pay claims on their behalf. That’s why it’s so quick and easy.
Your dedicated claims team
In the unfortunate event of making a claim, you’ll have access to our in-house claims team - they’ll be there to manage your claim from start to finish. They’ll keep you informed on how your claim is progressing, so you don’t have to worry about doing the chasing. And, with collectively more than 120 years of insurance experience, you can rest assured you’re in safe hands.
Can you claim?
Your policy documents will outline any restrictions when it comes to making a claim. If you’re still unsure, don’t hesitate to call the team.
You can check your policy’s claims notification period below:
Find out about the claims process and notification period for BEST Staff Absence Insurance policiesFind out more
Find out about the claims process and notification period for Educare Staff Absence Insurance policiesFind out more
Find out about the claims process and notification period for Schoolsafe Staff Absence Insurance policiesFind out more