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Notifying us about claims - Educare

Notifying us of a claim is a quick and easy process.

Our Educare policy is one of the best in the market – even if we do say so ourselves. With Educare you have 30 calendar days from the date of occurrence to notify us of a claim.

How to notify us?

The 30 day notification period begins on the date that the absence occurs – this gives you plenty of time to speak to our team.

To log a claim

Call: 0800 783 3500 - option 1

Claims conditions

There are claims conditions as well as the notification period; these are outlined in brief below:

  • Notice of a claim should be given no later than 30 calendar days from the end of the month in which the absence commences or continues. Unless it’s a maternity, paternity or adoption claim
  • You must report claims within 7 calendar days following contract cancellation or expiry
  • You must provide us, at your own expense, with all certificates information and evidence reasonably required by us and the insured person shall:
    • Submit to medical examination at our request in respect of any alleged accidental bodily injury or sickness where we shall pay the fee
    • As soon as possible after the occurrence of any accidental bodily injury obtain and follow the advice of a qualified medical practitioner

Please refer to your policy documents for a full list of claims conditions, as well as information relating to inclusions and exclusions of the policy.


Why choose The Education Broker?

★ We are a Preferred Supplier of NAHT and an Approved Partner of ISBL

★ We offer four different policies, each of which can provide extensive cover

★ Pre-existing illnesses and pre-planned operations can be covered

★ Cover available for chronic conditions

★ Receive our wellbeing service, free in the first year

'Best Value' analysis in one step

To find out more about The Education Broker or to get a quote:

call: 0800 169 4614

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